Terms & Conditions
A legal disclaimer
Sleeping Sunshine's is an independent sleep consulting service and does not provide occupational therapy or medical services. Please contact your medical provider if these are what you are seeking.
Terms & Conditions - the basics
1. Agreement to Terms
By purchasing or participating in sleep consulting services provided by Sleeping Sunshine's LLC (“Sleeping Sunshine(s),” “we,” “us,” or “our”), you (“Client,” “you,” or “parent/guardian”) acknowledge that you have read, understood, and agree to these Terms & Conditions upon purchase of a service.
These terms apply to all sleep consulting services, consultations, personalized sleep plans, communications, follow-up support, and related services provided by Sunshine Sleepers.
2. Nature of Services
Sleeping Sunshine's provides non-medical sleep education, guidance, coaching, and sleep consulting services designed to help families establish healthy and sustainable sleep routines.
Services may include:
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Sleep education
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Review of sleep routines and schedules
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Development of individualized sleep strategies
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Guidance regarding age-appropriate sleep habits
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Behavioral and environmental sleep recommendations
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Troubleshooting and educational support
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Follow-up communication during the selected consulting period
Our recommendations are based on information provided by the Client and are intended for educational and coaching purposes.
3. NOT OCCUPATIONAL THERAPY
SLEEPING SUNSHINE'S SERVICES ARE NOT OCCUPATIONAL THERAPY SERVICES.
Sleep consulting services provided through Sleeping Sunshine's are separate and distinct from occupational therapy services. Participation in Sleeping Sunshine's does not establish an occupational therapy provider-client relationship. No occupational therapy evaluation, occupational therapy treatment, therapeutic intervention, or other occupational therapy service is being provided as part of Sleeping Sunshines’ sleep consulting services unless separately and expressly provided under an appropriate occupational therapy service arrangement. The Client understands that Sleeping Sunshine's should not be considered a substitute for occupational therapy and should seek medical advice via their medical providers.
4. NOT MEDICAL ADVICE OR MEDICAL TREATMENT
SLEEPING SUNSHINE'S DOES NOT PROVIDE MEDICAL ADVICE, MEDICAL DIAGNOSIS, OR MEDICAL TREATMENT.
Information provided through Sunshine Sleepers is for general educational and sleep-consulting purposes only and is not intended to diagnose, treat, cure, or prevent any medical condition.
Sleeping Sunshine's does not diagnose or treat:
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Sleep disorders
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Medical conditions
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Developmental disorders
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Mental health conditions
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Feeding disorders
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Respiratory conditions
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Neurological conditions
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Other medical or health conditions
Sleeping Sunshine's does not prescribe, recommend, or manage medications, supplements, medical devices, or medical treatments. The Client should consult the child’s pediatrician, physician, or other qualified healthcare professional regarding medical concerns, diagnoses, medications, health conditions, or questions about whether a particular sleep strategy is medically appropriate.
5. Healthcare Provider Clearance
Parents and caregivers are responsible for determining whether their child is medically appropriate for sleep consulting services. Sleeping Sunshine's may recommend that a client consult with the child’s pediatrician or another qualified healthcare professional before beginning or continuing services when concerns arise.
Examples of circumstances that may warrant medical consultation include, but are not limited to:
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Significant or persistent snoring
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Breathing difficulties during sleep
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Gasping or pauses in breathing
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Suspected sleep apnea
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Significant reflux or gastrointestinal concerns
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Seizures
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Unexplained or persistent pain
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Significant feeding or nutritional concerns
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Failure to thrive or concerning weight changes
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Significant developmental or medical concerns
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Any symptom that may require medical evaluation
Sleeping Sunshine's does not replace the child’s healthcare team.
6. Client Responsibility
The parent or legal guardian remains responsible for the child’s care, safety, health, and well-being at all times.
The Client is responsible for:
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Providing accurate and complete information
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Following recommendations at their own discretion
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Monitoring their child during implementation of any sleep strategy
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Using appropriate judgment based on the child’s individual needs
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Consulting the child’s healthcare provider when appropriate
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Immediately discontinuing any strategy that appears unsafe or causes concern
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Seeking emergency medical care when necessary
The Client understands that every child is different and that individual results may vary.
7. No Guarantee of Results
Sleeping Sunshine's does not guarantee that a child will sleep through the night, fall asleep independently, wake less frequently, nap consistently, or achieve any other particular sleep outcome.
Sleep progress may be affected by numerous factors, including age, temperament, environment, developmental changes, illness, family circumstances, consistency, and other factors outside of Sleeping Sunshines’ control.
8. Consulting Period
Unless otherwise stated in writing, the selected sleep consulting package includes a two-week consulting period beginning on the agreed-upon start date.
The consulting period includes the services and communication methods specifically described in the Client’s selected package.
Additional services or consulting beyond the included period may require an additional fee.
9. Communication
Standard communication hours are:
7:00 AM – 7:00 PM
Messages received outside of these hours may be answered during the next available business period.
Sleeping Sunshine's is not an emergency service and does not provide 24-hour support.
For medical emergencies or urgent concerns, contact emergency services or the child’s appropriate healthcare provider.
10. Initial Contact and Phone Consultations
Clients may be required to send an initial text or inquiry before scheduling a phone consultation.
Phone consultations must be scheduled in advance.
Sleeping Sunshine's may limit or reschedule calls based on availability.
11. Payment
Payment is due prior to the beginning of the selected consulting package unless otherwise agreed upon in writing.
Services will not begin until required forms are completed and payment has been received.
12. Nonrefundable Services
Because Sleeping Sunshine's reserves time and resources specifically for each Client, payments for consulting packages are nonrefundable once the consulting period or services have begun, except where otherwise required by applicable law. If the Client chooses not to continue participating after purchasing the package, unused services are not automatically refundable. If a client needs to re-schedule the time frame of consulting, they will need to contact Sleeping Sunshine's in which a refund may or may not be provided or plan can be used at a later date pending agreement in writing.
13. Rescheduling and Cancellation
Clients should provide reasonable notice when requesting to reschedule an appointment.
Repeated cancellations, missed appointments, or failure to communicate may result in termination of services.
Sleeping Sunshine's reserves the right to discontinue services when appropriate, including when a Client’s needs fall outside the scope of sleep consulting.
14. Confidentiality and Privacy
Sleeping Sunshine's will make reasonable efforts to protect information provided by clients.
Clients should avoid sending sensitive medical information, emergency information, or other unnecessary confidential information through unsecured communication methods. Information may be disclosed when required by law or when necessary to address safety concerns, as permitted by applicable law.
15. Intellectual Property
Personalized sleep plans, educational materials, worksheets, templates, guides, and other materials provided by Sleeping Sunshine's are intended for the individual client’s personal use. Clients may not reproduce, distribute, sell, publish, share commercially, or otherwise use Sleeping Sunshine's proprietary materials without written permission.
16. Scope of Practice
Sleeping Sunshine's reserves the right to decline or discontinue services when a client’s needs fall outside the scope of non-medical sleep consulting.
When appropriate, Sleeping Sunshine's may recommend that the client seek evaluation or treatment from a pediatrician, physician, occupational therapist, speech-language pathologist, physical therapist, psychologist, behavioral health professional, registered dietitian, lactation professional, or another qualified healthcare provider.
17. Limitation of Liability
To the extent permitted by applicable law, Sleeping Sunshine's LLC and its owners, employees, contractors, and representatives shall not be responsible for outcomes resulting from information provided through sleep consulting services, including outcomes related to the client’s implementation or interpretation of recommendations.
The client understands that they remain responsible for determining whether and how recommendations are implemented. Nothing in these Terms & Conditions is intended to waive or limit any rights or protections that cannot legally be waived or limited under applicable law.
18. No Emergency Services
Sleeping Sunshine's is not an emergency medical, behavioral health, or crisis service.
If a child experiences an emergency, difficulty breathing, loss of consciousness, serious injury, or another urgent medical concern, the parent or caregiver should seek immediate medical attention or contact emergency services. Do not delay emergency medical care while waiting for a response from Sleeping Sunshine's.
19. Parent/Guardian Authorization
By purchasing services, the client represents that they are the child’s parent or legal guardian or otherwise have appropriate authority to obtain services on the child’s behalf. The client confirms that the information provided to Sleeping Sunshine's is accurate to the best of their knowledge.
20. Acknowledgment and Consent
By purchasing a package, the client acknowledges that:
☐ Sleeping Sunshine's provides non-medical sleep consulting and education.
☐ Sleeping Sunshine's services are not occupational therapy.
☐ Sleeping Sunshine's does not provide medical advice, diagnosis, or medical treatment.
☐ Sleep consulting does not replace my child’s pediatrician or other healthcare provider.
☐ I (the client) am responsible for my child’s health, safety, and well-being.
☐ Sleeping Sunshine's does not guarantee a specific sleep outcome.
☐ I understand the two-week consulting period and payment/refund policies.
☐ I understand that Sleeping Sunshine's is not an emergency service.
☐ I have had the opportunity to ask questions about these Terms & Conditions.